Judhur
WhatsApp inside Odoo Community, not only through Meta
Judhur, a premium Egyptian consumer-products brand, runs an Arabic-first Odoo 18 online store on Odoo Community. The most important part of the work was WhatsApp, which Odoo itself does not offer on Community: its own WhatsApp app is an Enterprise feature, and it connects through Meta alone. We configured the system, styled the storefront around the brand's own logo and typefaces, and made the modifications it needed. For WhatsApp, we built messaging inside Odoo Community from scratch, similar to the app in Odoo Enterprise, so the team can message customers from the same system that runs the store. We designed it to connect through third-party WhatsApp providers as well as directly through Meta. The brand gets Enterprise-style WhatsApp messaging without moving to the Enterprise edition, and a choice of route onto WhatsApp instead of dependence on a single one. Status: live. The store is public, and WhatsApp messaging is already connected through a third-party provider.
Why it matters to you: we bring WhatsApp messaging into Odoo Community, similar to the WhatsApp app in Odoo Enterprise, connected directly through Meta or through third-party WhatsApp providers.
Bring one process that frustrates your teams.
In a first working conversation, we will walk through:
- where it waits unseen
- where its numbers are re-keyed
- which of its rules live only in people’s heads